Returns & Exchanges
At Dixxon Flannel Co., we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn merchandise.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label; a small fee will be deducted from your refund for return shipping, while exchanges are always free.
Package Your Gear
Place your items in their original packaging with all tags attached, affix the printed shipping label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing